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Santa Bárbara Experiences

Santa Bárbara Experiences

Live São Miguel Island with us. We have experiences that go from land to the ocean, so that you can enjoy everything that this island has to offer you. Adventure, nature and discovery best describe all activities you can do while visiting us.

Whether more or less radical, there are experiences for everyone.


General Conditions

Reservations, information and payments

- For experiences information and reservations, please contact the reception of the resort. It is necessary to check first the availability before confirming the experience. The reservation should be done at least 24h before, to ensure availability. After confirmation, you will get a voucher will all the information needed for the activity. Payments should be done directly to our partners in the beginning or end of the activity (*). Attention: some partners do not have ATM terminals.

(*) exception: tea and wine tasting

Cancellations

Cancellations by partners

- The experience can be cancelled and/or changed by partners under adverse weather conditions. In case of cancellation, without the possibility of rescheduling, the guest will not be charged. 

Cancellation Policy

- Cancellations up to 48h are free. Cancellations made up to 24h will incur a penalty of 50% of the total cost. In case of cancellation less then 24h or in case of no show, the total amount will be charged. These penalties will be charged to the credit card provided to guarantee your reservation.



Health & Safety

- All experiences are performed by our partners that are legally licensed to provide services in touristic activities. The experiences have different levels of difficulty, so it will be up to the guests to select them according to their physical condition/capacity. Some activities are not recommended to people with back problems, pregnant ladies, vertigo or phobia at the sea. Any accidents/incidents that occur during the activity, must be activated at the time of the event, the touristic company’s insurance.

- In some activities, a briefing will be done before it starts, explaining all safety rules. Guests should inform when booking a full day experience, if they have dietary restrictions or allergies, because the lunch is included.